Privacy Policy
Welcome to Nihongo.ai. We are committed to protecting your privacy. This policy explains how Nihongo.ai, based in Chiyoda, Tokyo, handles personal data for our global community of individual learners and corporate clients.
1. Introduction
Nihongo.ai provides a premium online Japanese language education SaaS. By using our services, you agree to the collection and use of information in accordance with this policy. We ensure that our practices are clear and professional for users worldwide.
2. Data Controller
The data controller responsible for your personal information is Nihongo.ai by Kotonowa, located at 9F, 2-8-11 Kanda Sarugakucho, Chiyoda-ku, Tokyo 101-0064, Japan.
3. Data We Collect
We collect several types of data to provide our services effectively:
• Account Data: Name, email, and password during registration.
• Usage Data: Information on how you use our SaaS, such as learning progress and time spent on lessons.
• Payment Data: Billing information processed through secure third-party providers.
• Communication Data: History of your inquiries and interactions with our support team.
4. How We Use Your Data
Your data allows us to:
• Provide and maintain our educational services.
• Personalize your learning path using our AI features.
• Offer efficient customer support.
• Send marketing materials only with your explicit consent.
• Maintain the security and integrity of our platform.
5. Legal Bases for Processing
For users in the EEA or UK, we process data based on:
• Performance of a contract (providing SaaS services).
• Compliance with legal obligations.
• Our legitimate interests.
• Your consent (for specific marketing activities).
6. Cookies & Similar Technologies
We use cookies to improve system navigation and platform performance. You can manage your cookie preferences through your browser settings at any time.
7. Third-Party Services & International Transfers
We may share data with trusted third parties for technical infrastructure and payments. As a global platform, data may be transferred to and stored in Japan and other countries where our partners operate, ensuring high protection standards.
8. Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer period is required by Japanese law.
9. Data Security
Nihongo.ai implements robust technical and organizational security measures to protect your data from unauthorized access, loss, or disclosure.
10. Your Rights
Depending on your location, you have rights to:
• Access and receive a copy of your data.
• Correct inaccurate information.
• Request deletion of your data.
• Restrict or object to certain processing activities.
• Data portability.
11. Children’s Privacy
Nihongo.ai does not knowingly collect personal data from individuals under the age of 13. If we become aware of such data, we will take immediate steps to delete it.
12. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Significant changes will be announced on our website or via email.
13. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
Nihongo.ai by Kotonowa
9F, 2-8-11 Kanda Sarugakucho, Chiyoda-ku
Tokyo 101-0064, Japan
Email: privacy@nihongo.ai